HR Assistant

Unite Students have a fantastic opportunity for an experienced HR / People Services Assistant to join our high-performing People Team in our Bristol office. We ll consider both full-time and part-time applications.

The HR / People Services Assistant plays a key role in helping us deliver smarter, simpler and more self-serve People processes. The role ensures the smooth running of employee lifecycle activity, supports colleagues with clear information, and helps reduce avoidable contact by keeping our processes accurate, consistent and easy to use.

The role contributes to building manager confidence and accountability through clear, reliable guidance.

What You ll Be Doing

• Keeping employee lifecycle processing accurate, timely and consistent
• Ensuring pay-related data is right first time, recognising the real impact on colleagues
• Monitoring and managing the shared inbox to reduce back-and-forth, prioritise well, and provide clear answers.
• Creating reference letters and standard contracts, change and leaver letters.
• Supporting line managers to follow people processes correctly so colleagues get answers sooner and without escalation.
• Deliver accurate and timely compliance related processes - specifically DBS and Right to Work checks
• Supporting smooth handoffs of data and processes between People Services, Payroll and People Partnering
• Ensuring filing and data management meets GDPR requirements, helping us stay on point and avoid rework
• Helping reduce easy-to-answer queries through accurate processing, helpful documentation and tidy workflows
• Following streamlined processes consistently so that automation works properly and colleagues get a smoother experience

What We re Looking for in You

• Confidence using technology and a willingness to learn new systems so we can work smarter and automate more.
• A friendly, calm approach that supports colleagues while encouraging self-serve and manager ownership.
• Accuracy and strong attention to detail to support clean data, reliable workflows and fewer errors.
• The ability to prioritise well so effort goes where it adds real value - the trickier things that genuinely need us
• Clear, simple communication that helps colleagues feel informed and confident.

What You ll Get in Return

• A discretionary annual bonus so you can share in the company s success
• 25 days paid holiday and an annual holiday buying scheme, with 5 additional days awarded for long service
• A generous pension scheme - employer contributions between 5% and 11% depending on how much you save
• Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with your family and friends
• Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
• Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more!

About Unite Students

Founded in 1991, Unite Students is the UK s leading provider of purpose-built student accommodation. You can find us in 23 leading university towns and cities, with 70,000 students calling US home! We are driven by our values, culture, and a commitment to develop diverse and inclusive teams, filled with positive energy and new ideas.

Instinctive inclusion. We know that to create and maintain a happy healthy organisation, we have to work hard to ensure inclusion isn t just what we do but who we are.

People make Unite Students. Employees, students and neighbours all contribute to building environments where we can all thrive.

Room for Everyone

We re proud to be an employer that embraces individuality, and we re passionate about building inclusive teams. We focus on creating a collaborative culture where you can be you, where your voice is heard, and where you can truly belong. We take great pride in being rated Gold Investors in People and are constantly striving to provide the highest standard of learning and development opportunities and professional pathways for our people. Building a home for success, for both our employees and students, requires exceptional people. Join us as we build better experiences for students that live with us.