HR Apprentice

Overview

This job is part of an 18-month apprenticeship under which the apprentice will engage in on and off the job learning and development activities that will lead to a Level 3 in Human Resources. As part of the apprenticeship, the apprentice will be undertaking a Level 3 qualification. The role will sit within HR Services within Human Resources and will primarily be involved in supporting operational delivery. Training will be provided in all areas of activity.

Main duties and responsibilities

• Process a variety of documentation using templates, for example, recruitment, new contracts and contractual changes.
• Use the University staff system, uBase (SAP), to create and maintain accurate HR/Payroll records and data, ensuring procedural and legislative requirements are met.
• Support the University's talent attraction by reviewing and processing job descriptions via the electronic recruitment system (SuccessFactors Recruiting).
• Manage workload, prioritising tasks to ensure timely completion and meeting deadlines.
• Work to deadlines independently and as part of a team.
• Proactively support staff and recruiters in School's/Departments by providing valuable support and advice on a wide range of HR policies and procedures.
• Ensure compliance with eligibility criteria for new starters and process DBS checks.
• Work alongside the HR Services Team Leader using problem solving skills to optimise workflows and streamline processes.
• Build relationships and work collaboratively with departmental/school contacts and associated departments such as Payroll and Pensions.
• Attend relevant training and complete assignments as part of the apprenticeship programme along with off the job training elements.
• Carry out other duties commensurate with the grade and remit of the post.

Essential Criteria

• A minimum of GCSE Maths and English A C or equivalent.
• Existing qualifications must be at a lower level than 2 unless the training content is materially different.
• Excellent IT skills with a sound knowledge of Microsoft Office, including Word and Excel.
• Ability to demonstrate a strong interest and aptitude to use and develop IT skills to support the team and identify opportunities to make processes more efficient.
• Excellent interpersonal and communication skills (written and verbal), with the ability to deal with visitors and enquiries in a friendly and positive manner.
• Commitment to customer service, with experience of responding efficiently and effectively to phone and email enquiries.
• Excellent and proven organisational and prioritisation skills.
• Ability to work effectively both independently and as part of a team, with a willingness to assist other team members and work collaboratively to ensure work is completed to deadlines.
• Ability to manage and prioritise own workload effectively, to meet deadlines and provide a timely and efficient service.
• Commitment to completing the apprenticeship in all on and off the job training and development activities.
• Existing experience must be substantially different to the Human Resources Apprenticeship such that on completion you will have developed a new set of skills.
• The post will be funded through the Apprenticeship Levy and the postholder must meet the eligibility criteria outlined by the Government.

Further information

• Grade: NMW
• Salary: NMW in line with age
• Work arrangement: Full time
• Duration: Fixed term for 2 years
• Line manager: HR Team Leader - HR Services

We are a Disability Confident Employer. If you have a disability and meet the essential criteria for this job you will be invited to take part in the next stage of the selection process.