Housing Solutions Assistant: Frontline Advisor & Admin Support

A local government authority in Ellesmere Port is seeking a Housing Solutions Assistant to provide administrative and customer-facing support within the Housing Options and Homelessness Service. The successful candidate will act as a first point of contact for clients, providing essential housing advice and assisting with homelessness prevention. Key responsibilities include maintaining accurate records and supporting a high-quality service. The role requires strong customer service skills and a commitment to effective outcomes, with GCSE qualifications essential.