Housing Options Officer: Complex Needs & Homelessness Support

Darlington Borough Council is seeking a Housing Options Officer (Complex Needs) to manage a caseload of homeless households and rough sleepers, investigate applications, and arrange temporary accommodation when required. You will work closely with outreach services, landlords, and partner agencies to support individuals toward suitable long-term housing.

The client group includes vulnerable people with mental ill health, substance misuse, or trauma; a compassionate and person-centred approach is