Housing Customer Care Agent - Empathetic Issue Resolver

Sanctuary Group is looking for a full-time Customer Care Agent to join their Customer Hub team in Hull. The role involves managing calls and emails relating to repairs and housing queries, ensuring customer satisfaction and addressing concerns with empathy. Key responsibilities include providing support, liaising with teams, and meeting targets. Benefits include 25 days annual leave, a pension scheme, and wellbeing support. Training will be provided from 6 July to 21 August, and the salary ranges from £30,130 to £31,716 after 12 months, subject to satisfactory performance.