Housing Concierge

Job Description - Housing Concierge (261231)

Job Details

Salary £26,300 pa (pro rate), £13.45 ph and great benefits including Health Cash Plan. Permanent, Part time (30 hpw), working Monday to Friday from 4pm to 10pm. Location: Tingley, Wakefield. We can't offer CoS for this role.

What's in it for you?

• 34 days leave increasing to 39 (including bank holidays and a "me day")
• Health cash plan saving you (and your children) £1,140+ each year covering dental, opticians, prescriptions and more
• Matching pension contribution (up to 7%) and life insurance of 3x basic salary
• Instant pay access with Stream
• 800+ discounts on shops, holidays, days out, tech and more

Responsibilities

• Walk around the building checking CCTV, fire doors and communal areas
• Greeting customers and visitors, picking up repairs or cleaning
• Act as the first line of support for our customers when the wider team or their own support network isn't around to help
• Monitor and respond to incidents calmly, quickly and fairly
• Work with colleagues and partners to manage anti social behaviour

Qualifications

• Calm under pressure with great communication skills
• Passion and experience in supporting others, either personally or professionally
• Good judgement and clear communication
• Recognise when things are about to go wrong and intervene sensitively
• Capable of using technology to monitor CCTV, update records and communicate with colleagues
• Will undergo an Enhanced DBS check (paid by the employer)

For reasonable adjustments email