Housing Concierge

Job Description - Housing Concierge (26787)

Job Description

Description

Earn £13.45 ph or Salary £26,300 pa pro rata , and great benefits including Health Cash Plan

Newcastle upon Tyne

We can't offer CoS for this role

Home, a place where you belong

Calling all night owls! Prefer staying awake and working through the night rather than snoozing away like the rest of us? We're looking for a dedicated night worker who won't fall asleep on the job!

Here at Home Group, we look after vulnerable customers, but also those with quite complex care needs. Your job will be to make sure our customers are safe, our buildings are secure and pleasant places to be, and that we get on with our neighbours.

What's in it for you?

• 34 days leave increasing to 39 (including bank hols and a "me day")
• Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more
• Matching pension contribution (up to 7% and life insurance of 3x basic salary)
• Instant pay access with Stream
• 800+ discounts on shops, holidays, days out, tech and more

What you'll do

If you want a quiet and calm (night) security job, then this is not the job for you!

• Work nights; there is so much more involved than just monitoring CCTV or patrolling the premises.
• Be the first line of support for our customers when wider team or their own support network isn't around to help.
• Manage the health and safety of the building, patrol to check fire doors, ensure everything is locked and secure.
• Think on your feet and manage a situation on the spot, such as investigating suspicious activity or raising the alarm when we need to engage the emergency services.
• Help keep everything clean and tidy when time permits, e.g., willing to use mop or broom.

This is more than a job, it's a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK's Great Places to Work!

You have

• Calm under pressure with great communication skills.
• Recognise when things are about to go wrong and are confident intervening in a sensitive way.
• A passion for supporting the most vulnerable in society (maybe you've worked in public service). Know what's required to look after the public and our customers.
• Be sociable and interested in people and their stories, use your people insights and keen eye for detail to spot changes in behaviour.
• Working on a rolling rota between the hours of 20.15 and 07.20am.
• Although you'll work nights / lone work, we do get together regularly in the daytime for training and team meetings.
• Able to use technology to monitor CCTV, update records and communicate with colleagues.
• You'll need an Enhanced DBS check done (we pay for it).

For reasonable adjustments email