Housing Caseworker

Posted 21 hours 15 minutes ago by Citizens Advice BANES

Permanent
Part Time
Other
Kent, Bromley, United Kingdom, BR1 1
Job Description

Interviews will take place on 3 September 2026.


About the role

Citizens Advice Bromley, part of the national Citizens Advice network, is a thriving local advice organisation that provides information, advice and casework support to over 15,000 local people per year.


An exciting opportunity has arisen to join our team as a Housing Caseworker. Working with network partners you will assist in delivering crisis prevention support across the South East Region.


You will have:



  • A minimum of 2 year' experience of housing advice casework through paid or voluntary experience

  • Experience of completing detailed forms,

  • Ability to manage a caseload and assess the merits in clients cases as well as identifying and pursue solutions

  • The opportunity to confidentially provide information and advice to assist people with legal, debt, consumer, housing and other issues

  • Employee Assistance Programme

  • Generous annual leave (pro rata for part time staff)