Housing Assistant (Part-time)

About The Role

Why join us

We believe in putting our people first - we work hard every day to make sure everyone can achieve a healthy and enjoyable work-life-balance. That is why we have a very flexible hours system.

We are seen as being customer focused, approachable and business-like. We are honest and open and are renowned for providing high quality cost-effective service.

About the role

The aim of the Housing Needs Team is to ensure that people in housing need have access to the housing and support necessary to meet their requirements. The Housing Assistant will play an active role in meeting these aims and in the provision of an efficient and effective service by carrying out the key responsibilities listed below.

Essential Criteria

• 5 GCSE's at Grades A - C or equivalent level of qualification
• experience of dealing with vulnerable and sometimes distressed people
• ability to use IT systems such as word, email and excel
• full driving licence and use of a car for business purposes
• experience of working as a team

Key responsibilities for the role

• answering telephone enquiries and dealing with correspondence
• processing housing register applications
• maintaining the council's housing register
• ensuring that accurate and appropriate records are kept and that confidentiality and data protection is observed
• developing and maintaining good working relationships with colleagues within the team, across the council and with external and partner agencies as required

A full list of the duties this role provides, as well as the benefits we offer, can be found within the job description. Having read the job description, if you have any queries please contact Interviews will take place on 12 June 2026. Please note that we do not hold a sponsor licence and are unable to support visa applications. To be considered for this role, you must already have the legal right to work in the UK. If you are unsure about your eligibility, please refer to the UK Government's guidance before applying.

Thank you for taking the time to read our advert, we look forward to receiving your application.