Housing Advice Team Leader

Overview

• Directorate BHCC: Homes and Adult Social Care
• Contract Permanent
• Closing Date Apply by 5 October 2025
• Location Brighton
• Job reference
• Positions available 1
• Working hours 37
• Job category Housing
• Organisation Brighton & Hove City Council

Job introduction

Brighton & Hove City Council is committed to preventing homelessness and supporting applicants in housing need. As our Housing Advice Team Leader, you will guide and develop a dedicated frontline team of Housing Advice Officers, making a genuine difference in people's lives

For an informal discussion, please contact Karen Gearing, Housing Options Manager on

About the role

You'll work within our Housing Advice and Triage Team, supporting and managing a team of Housing Advice Officers as they work with applicants in this fast-paced, high-impact team.

To support this busy front-line service, you'll need excellent management and organisational skills, along with a genuine passion for supporting households at risk of homelessness.

• Lead and manage the Housing Advice team on a day-to-day basis
• Monitor workloads, set team objectives and uphold service standards
• Coach, mentor and support officers to build their skills and resilience
• Ensure efficient, person centred triage for households at risk of homelessness
• Collaborate with partner agencies to streamline pathways for households at risk of homelessness

Please read our Apply for a job at the council pages carefully. They give you all the guidance you need to complete your application as well as information on what will happen after you've submitted your application and at interview.

As part of your application, you will need to upload your CV and answers to some shortlisting questions. Your answers to the shortlisting questions are the most important part of your application as it will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (CV guidance (brighton-hove.gov.uk) and (Shortlisting guidance (brighton-hove.gov.uk) as this gives important advice which will increase your chance of success in the shortlisting process.

Additional information

Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.

For more information about our values and the benefits of working at the council, visit Why work for us

Company information

Encouraging a diverse workforce

Our city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton & Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans.

Please note that this post is subject to a Basic Disclosure Criminal Records Check.