Housekeeping Supervisor

Due to the nature of our business, which is busy in Spring and Summer, and considerably less so in Autumn and Winter, the actual number of hours you will work on any given week will fluctuate between the high and low seasonal periods. The general aim will be for you to work 4 of 7 days in any one week. However, given the seasonality of the business, you may be required to work only 4 (or less) days during a quiet week, but this will increase to 5, or even 6 days on occasions, during a busy week.

Due to the nature of your job, you will be required to work any event that falls on a bank holiday.

Requirements

• Must have experience of running a housekeeping team servicing bedrooms & public areas.
• Hard working and able to manage a physically demanding job.
• Ability to communicate and motivate people.
• Ability to work to deadlines and work efficiently under pressure.
• Honesty, reliability and trustworthiness.
• Enjoy working as part of a venue team.
• Must be eligible to work in the UK.

Responsibilities - Head Housekeeper

• Reporting to the General Manager/ Senior Event Manager.
• Managing the Breakfast Service.
• Full management of checking guests in and out of the bedrooms within the prescribed times.
• Full management of accommodation housekeeping to the required standard.
• Daily supervision of housekeeping team, organising housekeeping reports, allocating priorities and tasks.
• Organising staff rotas, recruitment, and training when necessary.
• Ordering and checking linen deliveries and supplies, ensuring quality & control.
• Ordering and re-stocking all cleaning materials, PPE where necessary and any other consumables e.g., tea/coffee etc. whilst keeping an eye on costs.
• Health & safety training and implementation.
• Daily booking systems management.
• Management of disabled guests.
• Reporting any damage, reparation work that may be required.