Housekeeper (Seasonal BR)

Housekeeper (Seasonal BR)

Key responsibilities include cleaning assigned properties to the highest standard of cleanliness and ensuring standards remain consistent in and out of season, maintaining a state of readiness.

• Keep all hallways, staircases and lifts clean and tidy.
• Wash, dust, polish, vacuum, sweep and mop using correct products and equipment.
• Keep all bathrooms tidy and clean (baths, showers, lavatories, tiles, mirrors, vanity units, floors).
• Keep all kitchens clean and tidy - washing dishes, pans, ovens, hobs, cupboards, floors and shelves.
• Run all water outlets regularly from kitchens, bathrooms and cloakrooms to prevent legionella growth; complete records and report any water temperature or pressure fluctuations.
• Turn mattresses periodically with the help of others, always following health and safety procedures.
• Perform pre arrival set ups, during stay services, departure deep cleaning and low season housekeeping maintenance as directed by Management.
• Open and close assigned properties - disarm alarms at the start of a shift and set them at the end; report any alarm problems to the Housekeeping Office immediately.
• Ensure only legitimate staff or contractors enter the workplace; no access is given without prior arrangement via the Housekeeping Office.
• Ensure contractors adhere to company policy and keep the work area neat and tidy; contractors must sign in/out when visiting properties.
• Report maintenance problems within properties to the supervisor or the Housekeeping Office.
• Process large quantities of laundry for pick up and drop off; report discrepancies to the supervisor and check returned laundry for quality.
• Assist supervisors with stock takes of all operating equipment and property inventories.
• Maintain all housekeeping equipment; notify supervisors when replacement of machinery or cleaning materials is required.
• Monitor and maintain crockery, cutlery and table linen stores effectively.
• Report any damages or stains to carpets or soft furnishings to the supervisor immediately.
• Attend to guest requests promptly and efficiently; inform supervisors of any extra requests.
• Place food orders through the housekeeping office when clients are in residence; verify receipt of delivery for quantity and quality and report discrepancies.
• Handle any personal items left in properties in the correct manner.
• Set up and service accommodation for overnight guests and attend to their needs and requests.
• Maintain mobile phones in good working order.
• Work flexible rotating shift schedules, including weekends and bank holidays.
• Carry out any tasks or responsibilities requested by management within the scope of the position.

Knowledge and Skills

• Speak and understand English - essential.
• Experience in professional housekeeping and ability to meet physical demands of the role - desirable.
• Safe handling of hazardous chemicals training - desirable.
• Valid UK driver's licence, preferably manual - desirable.