Housekeeper - Nights

Who are we?

Maison Estelle is a private members' club set in a Grade I-listed Georgian townhouse on Grafton Street, Mayfair. A 'hosted home', bringing people together that have plenty to say and nothing to prove. A new school club (no rules), with old school values of personalised service and discretion.

WHAT YOU WILL DO

The key responsibilities for this role will include but are not limited to:

• Ensuring all member toilets are clean and smelling fresh and lavatories facilities to be fully stocked with towels, toilet paper and toiletries.
• Ensuring that towel baskets are emptied regularly, all floor mats are clean and bins are empty.
• Performing a variety of cleaning duties such as sweeping, mopping, dusting, vacuuming, and, and polishing.
• Carrying out regular spot checks of the public areas in order to maintain high standards throughout the club.
• Dusting and wiping walls, doors, and tabletops, walls keeping mark free, all doors to be cleaned as necessary.
• Following and completing a cleaning daily check list.
• Acting upon member requests and special requirements where necessary.
• Reporting any maintenance issues to the Head Housekeeper and Chief Engineer.
• Passing on all information relevant to the cleaning of our members club areas to the Head Housekeeper e.g. maintenance issues, special requirements and requests etc.
• Suggesting changes or improvements increasing accuracy, efficiency, cost reductions and to improving member's experience.
• Having good communication skills and proficiently liaising with all departments on an ongoing basis; close relationships with culinary and food and beverage operational teams.

WHO WE ARE LOOKING FOR

• At least 1 year proven experience in a Housekeeper role within a luxury / lifestyle hospitality business.
• Excellent time-management skills; comfortable prioritising what is important during busy periods.
• Obsessive about attention to detail.
• Excellent communication skills and comfortable talking to colleagues, senior management, and coming front of house to talk to members.
• A genuine passion for hospitality and hosting.

Please note this is a Nights role working 5 nights over 7.

What's in it for you?

At Estelle, we prioritise your well-being and growth, offering a range of perks to enrich your experience. Enjoy exclusive staff rates and biannual socials. Nurture your well-being with stocked colleague spaces and staff food. Engage in forums shaping The Estelle Way. Join us for a fulfilling journey where you are valued, supported, and celebrated.

Here at Estelle, we want to create a unified culture and sense of belonging across both Estelle Manor and Maison Estelle. We have a range of perks and benefits at your fingertips:

• Biannual company socials plus smaller social and sports groups.
• Exclusive staff rates and F&B discounts across Ennismore brand.
• Birthday day off
• Goes without saying, but we will feed you during your shift.
• Added protection of our pension, health cash plan and life assurance schemes.
• 28 days holiday, inclusive of bank holidays, which increases with length of service.
• Recommend-a-friend bonus scheme.