Hotel Receptionist

Location

Set in the heart of one of the most picturesque Cotswold villages, The Slaughters Country Inn offers the authentic charm of a traditional village inn. With 5 AA Gold Stars for Guest Accommodation and 2 AA rosettes, the inn provides a relaxed yet professional environment to work in. The hotel may offer on site staff accommodation and provides free parking.

Role Overview

As a Receptionist, you will play a key part in creating memorable experiences for our guests.

• Host guests from check in to check out, including booking tables, advising on local hotspots, and engaging in friendly conversation.
• Build close relationships with colleagues across all departments, fostering a one team culture.
• Ensure every guest enjoys a memorable experience.
• Assist in tasks across departments when needed.

Work/life balance is important, and we ask you to be flexible with rotating schedules.

Pay and Benefits

• Competitive base rate, independent of age.
• Monthly service charge, approximately £260 (around £3,200 per year), shared among all staff.
• Tips on top of base pay.
• Perkbox retail and hospitality benefits.
• 25% discount on food & beverage across our hotel group and a £25 B&B rate per person for staff, friends, and family.
• Externally run Employee Assistance Programme helpline for confidential support.
• Free meals while on duty.
• Development pathways for learning and career progression, with many internal promotions to senior roles.
• Milestone awards, such as Champagne, afternoon tea, dinner, extended stays, extra days off, and unique gifts.

About Our Hotels

We bring a family of unique hotels together under one roof, offering guests unforgettable experiences. Each hotel is distinct and inviting, with a commitment to quality and inclusiveness for both guests and staff.

Qualifications

Experience in a similar role is preferred.