Hotel Receptionist
Posted 2 days 12 hours ago by LHM Luxury Hotel Management Ltd
We are seeking an enthusiastic individual to join our friendly reception team.
You will be working in a beautiful newly renovated 30 bedroom hotel with stunning sea views, located in the picturesque village of Robin Hood's Bay, on the North Yorkshire Coast.
The hotel offers a range of luxurious bedrooms, as well as excellent dining facilities with a newly refurbished sea view restaurant, a stunning cocktail bar & lounge, and a large friendly traditional Yorkshire pub. We also host weddings and various events throughout the year.
Main duties- Greeting and registering guests
- Assisting with check-in and check-out
- Handling reservations and room assignments
- Providing outstanding customer service
- Managing phone calls and guest inquiries
- Processing payments
- Email responding and management
- Solving guest issues
- Cash handling
- Collaborating with other hotel staff for smooth operations
Experience in a customer focused environment with good IT, administration and communication skills would be preferred; however, if you have excellent customer care skills and a positive approach, we would be more than willing to invest time and training in the right candidate.
Benefits- A permanent part-time or full-time position
- Excellent rate of pay
- Free meals provided on shift
- Uniform provided
- Training opportunities
- Discounts at the hotel and other businesses within the company
The role will include some weekend work and varying start times, but generally more tailored to daytime hours.
Job Types: Full-time, Part-time, Permanent.
Please contact with any enquiries or further information.