Hotel Operations Lead

Merlin Entertainments in Chertsey seeks a proactive Front Office Manager to lead a team ensuring outstanding guest experiences. The ideal candidate will demonstrate strong leadership and excellent communication skills, as well as a background in hospitality. Responsibilities include managing front office operations, addressing guest concerns, and maintaining high standards. Benefits include a monthly bonus based on guest satisfaction, discounts in shops and restaurants, and a Merlin Magic Pass for free tickets to attractions worldwide.