Hotel Manager

Posted 1 hour 53 minutes ago by The Berkeley Scott Group

Permanent
Full Time
Hospitality & Tourism Jobs
Lancashire, Manchester, United Kingdom, M21 0
Job Description

An exciting opportunity for an experienced and hands-on Hotel Manager to lead the day-to-day operations of a busy hotel in Manchester. You will be responsible for delivering exceptional guest experiences, driving financial performance, maintaining high operational standards, and developing a motivated, high-performing team.

Key Responsibilities
  • Lead all hotel operations, ensuring outstanding guest satisfaction and service standards.
  • Drive revenue, profitability, budgeting, and cost control.
  • Recruit, coach, and develop department managers and teams.
  • Ensure compliance with health & safety, legal, and brand standards.
  • Manage guest feedback and service recovery effectively.
  • Work closely with sales and revenue teams to maximise occupancy and market share.
  • Foster a positive, engaged, and performance-driven culture.
About You
  • Previous Hotel Manager experience within a hotel environment.
  • Strong commercial acumen with experience managing P&L, budgets, and labour costs.
  • Proven track record of improving guest satisfaction and business performance.
  • Passion for developing people and leading high-performing teams.
  • Excellent communication, leadership, and problem-solving skills.
  • Highly organised, resilient, and customer focused.
Success Measures
  • Guest Satisfaction Scores
  • Revenue & Profit Performance
  • Team Engagement & Retention
  • Brand & Compliance Audits
  • Health & Safety Standards

This is an excellent opportunity for a commercially minded hospitality professional looking to lead a successful hotel and make a real impact on guest experience, team development, and overall business performance.