Hotel Manager

Job Description

Hotel Manager role at Travelodge Bangor on a full time or part time basis. Lead, coach, and motivate hotel teams and manage hotel operations effectively.

Responsibilities

• Develop personal development plans for team members.
• Recruit and induct new team members.
• Ensure food is prepared and presented to brand standard (if working in a Bar Café hotel).
• Maximise food and beverage sales by cross selling and upselling (if working in a Bar Café hotel).
• Analyse customer feedback to produce targeted action plans for improvement.
• Ensure rooms and public areas are cleaned using company best practice.
• Report and oversee any repairs or maintenance needed.
• Manage rota, banking, and health & safety.
• Drive awareness and engagement for incentive schemes.

Qualifications

• Friendly, engaging, and welcoming by nature.
• Previous experience leading a team in a customer facing service industry.
• Food and beverage experience advantageous for a Bar Café hotel.
• Ability to work in a fast paced and evolving environment and deliver objectives through team.
• Results focused and comfortable with KPIs and scorecard targets.

Benefits

• £31,500 (full time).
• Annual bonus up to 13% for achieving KPI targets.
• Flexible and part time working hours.
• 50% discount on rooms and discounts on food and soft drinks.
• Discounts for friends and family.
• £50 voucher on each work anniversary.
• 28 days annual leave (inclusive of bank holidays) plus additional holiday each year of service (capped after 5 years).
• High street retailer and mobile phone discounts.
• Pension scheme totalling 8% (employer contribution 3%).

Apply now if a full time or part time career as a Hotel Manager appeals to you.