Hotel Front Desk Associate - Guest Services & Reservations

Dalata Hotel Group plc seeks an experienced Hotel Receptionist to join the front office team at Clayton Hotel Birmingham. The role involves welcoming guests, managing reservations using the Opera system, processing payments, and ensuring exceptional customer service. Ideal candidates will possess excellent communication skills and the ability to resolve issues effectively. Competitive benefits include meal discounts, employee rates on hotel rooms, and development opportunities through the Dalata Academy.