Hotel Conference and Banqueting Supervisor
Posted 3 hours 58 minutes ago by Delta Hotels
We have an exciting opportunity in our Conferencing & Banqueting team as a C&B Supervisor where you will be responsible for delivering exceptional guest experiences across our conferencing and banqueting operations by supporting the smooth running of events at our hotel.
The Role- Promoting a welcoming, professional and guest focused environment
- Communicating effectively with our guests, team members and other hotel departments to ensure guest needs are met promptly and efficiently
- Setting up banqueting and event areas, ensuring cleanliness, correct room layouts and correct setup of furniture and equipment
- Monitoring service standards throughout events and resolving any issues quickly and professionally
- Maintaining high standards of health, safety, hygiene and presentation within our event spaces
- Acting as a point of contact for guests during events, ensuring an excellent customer experience throughout
- Assisting managers with training, scheduling and motivating team members
We are looking for a proactive and innovative person with previous experience within conferencing, banqueting, hospitality or a food and beverage environment and who has a genuine passion for delivering exceptional customer service and memorable guest experiences. You will have excellent communication and organisational skills, with the ability to work effectively in a fast paced environment, while maintaining a professional and welcoming approach. You will also have strong team working skills, with the ability to build positive working relationships across departments to achieve high standards of service.
Benefits Include- Training programs and opportunities for career growth within an international brand
- Global Hotel discount scheme across all Marriott brands
- Complimentary Hotel gym membership
- Staff recognition programme
- Life assurance
- Meal on Duty
- Free Parking
- Generous share of gratuities
- Discounts and much more