Host Service & Reception (m/f/d)
Posted 12 days 23 hours ago by Ruby Hotels GmbH
At Ruby, your personality really matters, your time really matters, and we strongly believe we groove way better together. At Ruby, we keep breaking new ground.
We are a fast growing hospitality group with hotels and workspaces located across Europe's most exciting destinations. Our Lean Luxury philosophy delivers contemporary and affordable luxury.
Responsibilities- Serve as the first point of contact for guests, welcoming them from the moment they arrive until their departure.
- Assist guests with the self check in process and perform additional front desk responsibilities as required.
- Prepare cocktails, drinks, and snacks in a timely and efficient manner to support seamless service.
- Take care of the breakfast buffet each morning and demonstrate barista skills.
- Handle goods receiving, inspection, and storage, ensuring a perfect mise en place in line with our standards.
- Share local insider tips with guests, directing them to the best spots in the city.
- Ideally have some experience in the hospitality industry; a lack of familiarity with terms such as "mise en place" is acceptable.
- Flexible and able to work rotating shifts.
- Reliable, capable of multitasking, and eager to learn.
- Empathetic and enthusiastic, enjoying teamwork and guest interaction.
- Humorous, team oriented, and passionate about hospitality.
- Fluent in English.
- Encouragement to bring your personality to work, including a supportive environment for personal expression.
- Collaborative team culture with regular events and activities.
- Full time employment is defined as 35 hours per week, with each hour valued equally.
- Support for personal sports and wellness programs.
- Competitive staff rates and travel benefits.
- Ruby F&B credit for drinks and snacks.
- Mobility allowance regardless of your commute.
- Opportunity to earn additional income through profit sharing, talent scouting, and positive reviews.
- Access to ongoing training, coaching, and mentoring for career growth.
- Inclusion of Lean Luxury practices such as paperless and cashless operations.
We believe that you can love whoever you want. You should decide for yourself whether and with which pronouns you would like to be addressed. You can be proud of your heritage and culture. You don't have to justify your religion or worldview. You are good just as you are, and you help make our team and Ruby's diversity unique. We do not tolerate racism, sexism, heterosexism, antisemitism, or any other form of discrimination.