Host

Our team members are the key to our company's success. Their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that helps our team stay healthy, plan for their future, and maintain a healthy work-life balance. Benefits may vary with employment status. For the benefits details, please visit our career site:

Job Description

The Host is the initial contact with guests and should start guests off with a positive experience at the front door. A Host greets, seats, and pages guests, and may also serve as a tour guide, communicator, entertainer, memorabilia curator, and musician at heart.

Responsibilities

• Opening doors, where applicable
• Welcoming and thanking guests
• Answering questions accurately and politely
• Maintaining a clean and organized waiting area
• Answering the phone
• Directing guests to areas and restrooms
• Providing security for co-workers, guests, and celebrities
• Assisting servers, bussers, and managers
• Performing opening, closing, and side duties (e.g., cleaning glass, polishing brass, sweeping and vacuuming floors, wiping menus, restroom maintenance)
• Assuring the complete satisfaction of each and every guest
• Creating memorable experiences
• Entertaining guests to create "Raving Fans"

Job Requirements

• Performing duties that require bending, reaching, and standing for long periods
• Maintaining a well-groomed appearance
• Following all uniform guidelines
• Practicing all safety and sanitation standards
• Recycling products, where possible
• Remaining calm in a hectic, fast-paced atmosphere
• Demonstrating a high level of organization, attention to detail, and a sense of urgency
• Displaying a positive and outwardly friendly attitude toward guests
• Maintaining the company's 5 core Values and Mission Statement