Host

Posted 21 hours 50 minutes ago by Isola

Permanent
Full Time
Other
London, City Of Westminster, United Kingdom, NW1 4
Job Description
Isolaare hiring a Host!

Competitive Industry pay (based on salary & Tronc)


Our story


The Distefano family, spanning two generations, started San Carlo over 30 years ago and seen it grow to twenty-five authentic Italian restaurants across the UK - from Covent Garden, Piccadilly and Knightsbridge in London to Bristol, Leicester, Liverpool Leeds, Cheshire and Manchester and with a growing number overseas - including Kuwait, Bangkok and Qatar and with new sites set to open in Miami.


Colleague Benefits

  • Free Meals on Duty - Delicious, healthy meals, all free

  • 50% Staff Discount - For you and your friends and family, in any of our restaurants around the UK

  • Refer a Friend - Bring your friends and earn up to £1,000 per person

  • Elevate Training Academy - Commitment to training and continuing professional development with our San Carlo training app

  • Volunteering Days - Give back with dedicated volunteering days, making a positive impact in your community

  • Squadra App - Offering you discounts and rewards with thousands of companies worldwide

  • Wagestream - Access to earned pay at any point of the month

  • Legal and Financial Advice - Free legal and financial advice for you and your family

  • Colleague of the Month - Monthly recognition awards where all San Carlo colleagues are celebrated

  • San Carlo Awards - Our annual San Carlo Awards, dedicated to celebrating the incredible talent and hard work of our colleagues

  • Global Opportunities - The chance to work at one of our many international restaurants, from Dubai to Miami

  • Best in Class Pension - San Carlo are partnered with an industry-leading pension provider, ensuring your hard work today supports your tomorrow


Key Responsibilities

  • Greeting guests as they enter the restaurant and welcoming them.

  • Managing the restaurant's waiting list and seating guests promptly and efficiently.

  • Maintaining an organized and tidy front of house area, including the hostess stand, waiting area, and restrooms.

  • Answering phone calls and managing reservations.

  • Answering guest inquiries about the restaurant's menu, special promotions, or other services offered.

  • Collaborating with servers and kitchen staff to ensure timely and accurate delivery of food and beverages.

  • Keeping track of table turnover and communicating table availability to servers.

  • Handling any customer complaints or issues in a courteous and professional manner.

  • Maintaining accurate records of guest counts and reservations.


Required Qualifications & Experience

  • Experience in a similar role

  • Excellent communication skills

  • Meticulous attention to detail, highly organised and capable of handling multiple tasks

  • A proactive self-starter who can work independently with good judgement and minimal direction


Compensation: Competitive salary