Hospitality Training Leader: Elevate Pre-Flight Experience

Swissport International AG is seeking a Hospitality Training Leader to oversee LCY's training function. You will lead classroom and live-environment trainings, ensure compliance, and partner with regional teams to raise hospitality standards across shifts and guests.

The role focuses on coaching, performance management, and delivering consistent guest experiences. You will be responsible for developing teams, upholding health & safety procedures, and maintaining auditable training records while