Hospitality Supervisors Needed at Swansea City AFC!

Posted 2 hours 52 minutes ago by Chartwells Independent

Permanent
Part Time
Other
Yorkshire, Wales, United Kingdom, S26 5
Job Description
Stadium Season Love, live, events? Thrive in fast-paced hospitality? Join the leadership team behind some of Wales's biggest match days, concerts, and events at Stadium We're recruiting Hospitality Supervisors to lead high-energy teams across VIP hospitality, bars, restaurants, and premium event spaces throughout the upcoming season.

Fixture release date is June 25th.

This is a flexible, event-based role - you choose the shifts that work for you!

Want more variety? Opportunities are also available at venues across Cardiff City Stadium and beyond.

The Role

You'll be a key on-the-ground leader, making sure every guest experience runs smoothly from gates open to final whistle!

Responsibilities
  • Leading teams during match days, concerts, and private events
  • Managing busy bars, restaurants, and hospitality areas
  • Delivering confident pre-shift briefings and motivating your team to be the best!
  • Delegating tasks to keep service running seamlessly
  • Supporting, coaching, and developing team members
  • Handling guest feedback and resolving issues professionally
  • Maintaining clear communication across teams and departments
  • Completing electronic paperwork and checks efficiently
What We're Looking For
  • Proven experience in a supervisory or management role within hospitality, events, hotels, or restaurants
  • Calm, confident leadership in high pressure environments
  • Strong organisational and problem solving skills
  • Excellent communication and people management abilities
  • A positive, professional attitude with a hands on approach
  • A genuine passion for hospitality and guest experience
What You'll Get
  • Flexible work that fits around your lifestyle - you choose when you can work our match days and events!
  • Competitive weekly pay - £17.14 p/h
  • Industry recognised training in:
    • Health & Safety
    • Food Hygiene
    • Manual Handling
    • Allergen Awareness and more!
  • Access to wellbeing and support services, including our Employee Assistance Programme
  • A fun, fast paced working environment
  • Experience at one of Wales' most iconic live event venues
Ready to Get Involved?

Apply online with your CV and a short cover letter. A member of our recruitment team will be in touch via telephone for an interview and to discuss our next steps!

Successful applicants could be working at our venues very soon.

Let's deliver unforgettable experiences - together. Apply now!