Hospitality Manager
Posted 5 days 16 hours ago by Topgolf Limited
Permanent
Full Time
Hospitality & Tourism Jobs
Hertfordshire, Watford, United Kingdom, WD171
Job Description
How You'll Do It 
- Supervise the team in providing best in class service on a daily basis.
- Coach and develop the team and drive associate engagement.
- Uphold operating procedures and service and safety standards, especially guest satisfaction.
- Ensure all guest areas are staffed and functioning efficiently.
- Delegate tasks.
- Demonstrate Topgolf's core values: Fun, One Team, Excellence, Edgy Spirit, and Caring.
- Focus on business metrics to drive performance.
- Maximize profit and revenue.
- Perform other operational duties as assigned by your manager.
- 5+ years of restaurant, hotel or golf course management experience, with at least 1 recent year as an assistant general manager or general manager in a restaurant, hotel, or golf environment.
- High school diploma or equivalent.
- Excellent communication, time management and organization skills.
- Ability to work on a team.
- Energy and enthusiasm.
- High level of self awareness, receptivity to change and integrity.
- Ability to work in extreme weather conditions for extended periods of time.
- Availability to work varied shifts, including evenings, weekends and holidays.
- Ability to stand and walk for long periods of time, including maneuvering up and down stairs.
- Ability to obtain required licenses and certifications for your location.