Hospitality Manager - RDS Dublin NEW Levy Posted today €50,000 per year Dublin Operations
Posted 12 days 12 hours ago by Chartwells Independent
Up to 50,000 + excellent benefits including healthcare, wellbeing support, 20 days annual leave plus bank holidays, retail discounts, meals on duty, and more.
We're looking for a dedicated Hospitality Manager to oversee daily hospitality operations at the RDS - one of Ireland's most prestigious event venues, hosting conferences, exhibitions, concerts, sporting events, and the world-famous Dublin Horse Show.
As Hospitality Manager you will play a key role in ensuring efficiency, high standards, and exceptional customer service. In collaboration with the Senior Hospitality Manager, you will manage a fixed team of hospitality staff as well as casual staff depending on the event, supporting large scale conferences, exhibitions, concerts, and prestigious events.
Your role as Hospitality Manager will be pivotal in delivering legendary experiences for guests while supporting operational excellence, staff development, and revenue growth.
The role- Build and maintain strong relationships with clients to enhance the customer experience, drive repeat business, and maximise upselling conference and events hospitality opportunities.
- Ensure service delivery is consistent, professional, and of the highest standard across all events.
- Assist with the development, review, and implementation of operational SOPs to maintain standards.
- Work with HR/People Operations to recruit, train, and develop a high performing team of hospitality professionals.
- Plan staff rosters in advance of events, managing labour costs within budgeted parameters.
- Contribute to achieving the organisation's sustainability objectives.
- Support a positive, professional, and motivated team culture.
- Proven experience managing large volume hospitality events operations, ideally in a venue or events environment.
- Strong client relationship management skills with a focus on exceptional service delivery.
- Experienced in leading, motivating, and developing a dynamic hospitality team.
- Excellent organisational, planning, and time management skills.
- Confident managing financial budgets and meeting operational targets.
- Exceptional communication and presentation skills.
- A third level qualification in Hospitality Management or related field is desirable.
- 20 days annual leave plus bank holidays, birthday off, and a holiday purchase scheme
- Healthcare & wellbeing: HSF Health (dental, optical, therapy treatments)
- Mental health support: 24/7 Employee Assistance Programme
- Family benefits
- Perks & discounts
- Shopping, entertainment, and travel discounts
- Financial wellbeing
- Development opportunities
- Ongoing training and structured career pathways
- Meals on duty included
- Free parking on site