Hospitality Learning & Service Coach

Elite Hotels (Rotherwick) Ltd. is seeking a Training Officer to embed culture, service standards and behavioural expectations across the property.

Through on-the-job, online and classroom training, you will ensure learning programmes translate to consistent on-the-floor performance, supporting managers to build capability and engagement with their teams. As a natural role model you will deliver inductions, statutory and compliance training as well as customer service training within a