Hospitality GM - Lead Guest Experience & Team

Cosy Club Chelmsford is seeking a General Manager to oversee operations across the site, driving guest experience from brunch and coffee to dinner and drinks and creating an experience like no other.

You will lead from the front, be adaptable, and trust your team to deliver exceptional service while maintaining high standards and a warm welcome for every shift. The role emphasizes hands-on leadership and a focus on guest satisfaction across all service periods.