Hospitality Duty Manager - Lead Ops & Guest Experience

Posted 12 days 10 hours ago by Leonardo Hotel Management (UK) Limited

Permanent
Full Time
Hospitality & Tourism Jobs
Midlothian, Edinburgh, United Kingdom, EH120
Job Description

Leonardo Hotels in Edinburgh is seeking a Duty Manager to lead day-to-day hotel operations and drive memorable guest experiences across our property, aligning with company standards and values. You will supervise a vibrant team, coordinate with departments, support recruitment and onboarding, coach new starters, and resolve guest issues with calm professionalism to keep operations running smoothly.

Join a welcoming, inclusive workplace where development is encouraged, wellbeing is supported, and