Hospital Liaison Worker

Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities through mental health, drug and alcohol, housing, and related support.

We have almost 200 services across England and nearly 3,500 staff and volunteers who run them. Annually, our services support around 125,000 people.

Bringing together two large organizations is complex and will take time to fully integrate our systems, processes, and approaches. As a result, some jobs are still branded under 'Humankind'. Next year, we will fully integrate our recruitment systems, but for now, they remain separate.

Hospital Liaison Worker

Location: Torbay Hospital, Torquay & Newton Abbot, Devon

Contract: Fixed Term (Until 30/06/2026) - Full Time

We are excited to offer a Hospital Liaison Worker role, working between the Together recovery service and local hospitals.

About the role

The Hospital Liaison Worker role involves working between the Together recovery service and hospitals. Using a caring, compassionate, and trauma-informed approach, you will engage with individuals admitted to hospital with substance use support needs. You will deliver interventions such as advice, harm reduction, and psycho-social support, working closely with hospital colleagues to ensure appropriate support is provided.

This role involves establishing a high-quality hospital liaison service within the Together integrated alcohol and drug service, including assessments, interventions, and co-developing discharge plans to reduce relapse and readmission. You will communicate effectively with hospital departments (e.g., Mental Health, Hepatology, A&E, Maternity) and external community services (e.g., GPs, outreach, housing, community justice).

You will also provide training and guidance to healthcare professionals in managing alcohol and drug-related issues, including delivering brief interventions.

Responsibilities

• Attend hospital ward rounds and maintain communication with hospital staff.
• Respond to hospital liaison referrals.
• Deliver interventions face-to-face and via phone.
• Manage a caseload, providing psychosocial interventions.
• Work within a multidisciplinary team for assessments, risk management, and community referrals.

About you

We seek an empathic, caring, and organized individual passionate about trauma-informed and recovery-focused work. Transferable skills are welcome, with training provided. You should have:

• Knowledge of substance misuse and recovery.
• Experience in workload management and delivering high-standard work.
• Understanding of safeguarding.
• Excellent communication, organization, and time management skills.
• Ability to work well in a team environment.

Please note: If viewing on Indeed, the job description link may not work. Please apply via our website for full details.

The salary demonstrates full earning potential; starting salaries allow for pay progression within the band.

Review the full Job Description and Person Specification on our website before applying.

About us

Waythrough (formerly Humankind), launched in October 2024 after merging with Richmond Fellowship, aims to remove barriers to support, tackling poverty and disadvantage through mental health, substance support, housing, and more. We operate nearly 200 services across England, supporting around 125,000 people annually, with about 3,500 staff and volunteers.

As we integrate our systems, some roles still carry the 'Humankind' branding. We appreciate your patience and encourage you to explore our vacancies on the Richmond Fellowship and Aquarius sites: here .

What we offer

• 27 days annual leave plus bank holidays, increasing to 32 after 1 year.
• Annual leave purchase scheme.
• Enhanced sick pay and pension contributions.
• Death in service benefit.
• Free Will writing and eyecare vouchers.
• Blue light card discounts.
• Training and development opportunities.
• Flexible working and family-friendly policies.
• Wellbeing support, Employee Assistance Programme, and Support Networks.

Equal Opportunities

We value diversity and inclusion and welcome applications from all backgrounds, including those with lived experience of substance use. For support with your application, contact .

Please note: The listing will close once sufficient applications are received. Interviews may occur before the closing date.