Homes Customer Experience & Repair Coordinator

The Cala Group is seeking a Customer Service Coordinator to support the delivery of high-quality experiences after handover of new homes. You will coordinate remedial works, manage a high caseload and be the link between customers, contractors and internal teams.

In this busy role you will handle enquiries, maintain CRM records, arrange remedial activities and ensure timely completion while upholding service standards and contributing to customer satisfaction.