Home Removals Technician

We are looking for a reliable and customer-focused Home Removals Technician to join our growing team in Northampton. This is a hands-on role where you will play a key part in delivering a professional and seamless moving experience for our customers.

Working as part of a motivated team, you'll ensure the safe handling, loading, and transportation of customers' belongings while maintaining exceptional service standards at all times.

The successful candidate must hold a valid UK Driving Licence.

Salary & Benefits

• £13.50 p/h DOE (Approx £28k per annum)
  
  
• Overtime paid after 40 hours
  
  
• 25 days annual leave plus Bank Holidays (33 days total)
  
  
• Full on-the-job training provided
  
  

Working Hours

• 40 hours per week
  
  
• Typically 07:30 - 16:30 (1-hour lunch included)
  
  
• 5 days out of 7 (Monday-Sunday rota)
  
  
• Weekly rotas provided in advance (may vary depending on site)
  
  
• Weekend shifts on a rotational basis

Key Responsibilities

• Safely load and unload vehicles or storage containers
  
  
• Handle customers' belongings with care and professionalism
  
  
• Deliver exceptional customer service during every interaction
  
  
• Follow all company procedures, standards, and safety regulations
  
  
• Maintain high standards of discipline, workmanship, and safety
  
  
• Work to agreed schedules and ensure service expectations are met
  
  
• Support and guide team members where required
  
  

About You

To be successful in this role, you will:

• Have excellent spoken English and be both literate and numerate
  
  
• Hold a full UK driving licence
  
  
• Have a strong commitment to delivering outstanding customer service
  
  
• Take great care when handling customers' possessions
  
  
• Be reliable, punctual, and safety-conscious
  
  

You will ideally also have:

• Experience delivering high-quality customer service
  
  
• The ability to work from plans/drawings and instruct others accordingly
  
  
• A clear understanding of company standards relating to discipline, workmanship, and safety (including accident reporting)
  
  
• Knowledge of Health & Safety regulations and experience conducting risk assessments
  
  
• Experience in office or commercial removals (desirable but not essential)
  
  

Sounds like the role for you? Please apply today with an up-to-date CV.