Home Improvement Scheduler - 31k

VANRATH are assisting a thriving Services based company with the recruitment of a Work Planning Administrator to join their fun and friendly Belfast team.

This company has a fantastic reputation for a great work life and the company offers many progression opportunities. Fantastic place to work.

Monday - Friday. Permanent position

Role is based beside Hannahstown / Andersonstown

Salary

£31,000 + Fantastic benefits in a Modern Workplace & Progression Opportunities

Responsibilities

• Manage and prioritise service and maintenance tasks for our existing customers
• Schedule and coordinate service visits for our Technicians
• Communicate with customers to arrange access where needed
• Support Technicians with administrative tasks (e.g., issuing RAMS, insurance documents)
• Coordinate with Subcontract Clients and ensure clear communication of service arrangements
• Log and assign call-out requests promptly, ensuring SLA/KPI compliance
• Provide customer support via phone and email
• Keep our operational system up to date to support Technician efficiency
• Ensure accuracy and attention to detail when recording information
• Carry out additional tasks as required by management or business needs

The Ideal Person

• Previous use and operation of planning and scheduling software
• 2 years transferrable experience, ideally from a planning, service desk background
• Minimum 5 GCSE's (A-C), including English and Maths