Holiday Cottage Cleaner 12.75 per hour

We're looking for a Holiday Cottage Cleaner to prepare our popular holiday cottages around the Felbrigg Estate.

As a Holiday Cottage Cleaner your role could not be more important in ensuring our guests are provided with the perfect stay from the moment they arrive.

You'll work 6 hours per week, but with regular overtime available. With all year round work, the regular changeover days do not always fall on the same days, so some flexibility for working days, including Saturdays, will be required. However, rotas are issued in advance and we try to accommodate other commitments where possible.

You'll be cleaning and preparing to a high standard at the holiday cottages located within a short distance of Felbrigg Hall. Please see the National Trust holidays website for more specific information about the cottages. There is also a possibility of work at other cottages we manage in surrounding areas on a cover basis if you are interested. Because the cottages are in rural areas, please think about how you'd be able to get here for work before you apply for this job.

What you'll be doing

It's the details that make you a brilliant cleaner. On changeover days, you'll prepare the holiday cottages in readiness for guests to arrive, ensuring that you clean throughout to the highest standard, including making up all beds. You'll also keep an eye out for any repairs or odd jobs that need doing and report these in time for them to be fixed prior to guest arrival.

Full Personal Protective Equipment (PPE) is provided for all teams, and extra measures are in place to protect staff.

You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role.

Who we're looking for

We'd love to hear from you if you're:

• Focused on giving great service to everyone you meet
• A team player, but also happy to work on your own initiative
• Well organised and adaptable
• Willing to learn new skills

The package

The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria

National Trust place

Felbrigg Hall, Felbrigg, Norwich, NR11 8PR

Documents

Holidays Operation Assistant - Career Level A1.pdf

Requirements

Compliance. Eligibility to Work in the UK

Additional information

Closing Date: 12th April 2026

To apply for this vacancy simply click the 'apply' button in the top right hand side of the page.

If you need any help with your application, i.e. due to technical difficulties, please call us on or email us at

If you require an adjustment to the application process, for example due to disability or medical condition, please call us on or email us at and we'll support you as best we can. For examples of how, please see our supporting you page.

Equal Opportunities Statement

The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here.

Safeguarding Statement

The National Trust is committed to a safe recruitment process to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre.

Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early.