HMCTS - PSR2 Operational Support Officer Roles

Administrative Officer (AO)

Location: Basingstoke
Pay Rate: £12.86 per hour
Assignment: Temporary (With strong potential for extension)
Start Date: ASAP
Working Pattern: Full-time, office based

About the Role

We are currently recruiting for an Administrative Officer (AO) to join a busy Magistrates Court in Basingstoke. This is an excellent opportunity for someone looking to gain valuable experience within a respected public sector organisation while developing strong administrative and customer service skills.

This is a varied and rewarding role where you will play an important part in supporting the day to day operation of the court.

What You'll Be Doing

• Providing administrative support to ensure the smooth running of court operations
• Preparing and processing legal documents accurately and efficiently
• Managing emails, calls, filing, and general office tasks
• Liaising with court staff, legal professionals, and external stakeholders
• Delivering a professional and courteous service to members of the public
• Assisting with court hearings, including occasional ushering duties
• Processing payments and updating court records
• Supporting virtual hearings (CVP) where required

What We're Looking For

• Previous administrative experience (ideally 1-2 years, but transferable skills considered)
• Strong communication skills and a high level of attention to detail
• Good IT skills, including Microsoft Office
• Ability to work in a fast paced environment and manage a varied workload
• A professional, calm and approachable manner, particularly when dealing with the public

Qualifications

• GCSEs (A C) or equivalent, or relevant administrative experience

What You'll Gain

• Experience working within a public sector environment
• Exposure to a professional, structured workplace
• The opportunity to build administrative, organisational, and stakeholder engagement skills
• A varied role where no two days are the same

Additional Information

• This role is fully office based in Basingstoke
• An enhanced DBS check will be required prior to starting
• Interviews will be informal and held in person