Hire Desk Coordinator

Posted 6 hours 5 minutes ago by MTrec Ltd

Permanent
Full Time
Other
Northumberland, Cramlington, United Kingdom, NE231
Job Description
Rewards and Benefits on Offer;
  • Career progression and training opportunities.
  • Stable growing organisation.
  • Permanent employment.
  • Immediate start.
  • Free Onsite parking.
  • Streamlined interview process.
MTrec's New Opportunity;

MTrec Technical are proudly representing our prestigious engineering client, based in Cramlington, with their plans for growth and expansion, by recruiting a permanent Hire Coordinator to join their team. You will be joining a fast-paced, dynamic company, with an excellent team-based culture and huge opportunities to progress your career. They will be soon entering a period of growth and expansion as a result of sustained product portfolio growth and are looking to build upon their well-established team to achieve their objectives. You will be joining a secure and expanding business with a varied working environment and a great team culture.

If you have relevant experience from within the Hire industry, please apply now for an immediate response.

The Job You'll Do;
  • Manage daily operations, ensuring high levels of customer satisfaction.
  • Organise and monitor equipment repairs, liaising with the team to ensure timelines are met.
  • Maintain scheduling and accurate records of agreements, inventory, and equipment status.
  • Communicate effectively with customers regarding agreements, repair updates, and technical inquiries.
  • Coordinate with the maintenance team to ensure all equipment is in good working order.
  • Work collaboratively with the Sales and Operations teams to support client projects.
  • Ensure compliance with health and safety regulations.
  • Inputting data into Sage and maintaining records, as well as assisting with clerical duties such as filing and organising documents.
  • Answer and manage incoming phone calls with professionalism and courtesy.
  • Work collaboratively with interlinked businesses, supporting a wide range of day to day operations and ensuring seamless coordination between companies.
  • Place and monitor orders with suppliers.
About You;
  • Proven experience in a similar role from a similar hire based industry
  • Strong organisational skills with the ability to manage multiple tasks simultaneously, whilst prioritising your workload.
  • Experience using Sage software is highly desirable
  • Excellent communication skills in English, both written and verbal.
  • Proficiency in MS Office and inventory management software.
  • Strong organisational skills with attention to detail to maintain accurate records.
  • Logical thinking skills for problem solving in a fast paced environment.
  • A proactive, problem solving approach with a strong attention to detail.

Must be able to work alone as well as part of a team