High-Volume CSM: Scaled Onboarding & Enablement

Deepstreamtech is seeking an experienced Customer Success Manager to manage the entry-tier customer segment in the UK. The role includes building scalable systems and content to enhance customer journeys and outcomes. You will lead transition projects, own relationships across your portfolio, and design strategies for customer success and engagement. A strong background in B2B SaaS is essential, alongside excellent communication skills and a proactive style in data use. This position is crucial for driving customer adoption and satisfaction among a high-volume portfolio.