Helpline Counsellor (24/7) - Growth & Accredited Training

Portfolio Credit Control is recruiting an EAP Counsellor for an office-based role in the United Kingdom. You will provide immediate emotional support on the 24/7 helpline, perform clinical assessments, and signpost appropriately.

The job includes structured telephone/video counselling and may count toward BACP accreditation. Key responsibilities include delivering an efficient counselling service, handling distressed callers, and maintaining a professional standard.