Helpdesk Team Leader - 24/7 Support Center Lead

A leading service provider in Swindon is seeking a Helpdesk Team Leader to manage and support a team of operators, delivering exceptional customer service. The role involves onboarding new staff, conducting performance reviews, and implementing improvements for service excellence. The ideal candidate will have strong supervisory experience and excellent people management skills. Responsibilities include maintaining service standards and building relationships with clients and suppliers. Join us to make a meaningful impact in a dynamic environment.