Helpdesk Team Lead: mentor, incident & Azure support

Successionwealth is seeking a Helpdesk Team Leader to manage the helpdesk team, prioritize support requests, and ensure timely incident resolution. The role demands good knowledge of Microsoft technologies, mentorship ability, and experience in incident management. Responsibilities include monitoring performance, identifying recurring issues, and ensuring alignment with IT service standards. The ideal candidate will thrive in fast-paced environments and possess at least 2 years of helpdesk experience.