Helpdesk Operator- Zero Hours

Join Our Team as a Helpdesk Switchboard Operator!Hours: 0Salary: 12.59 Per HourContract Type: CasualAre you calm under pressure, confident on the phone, and great with people? We are looking for a dedicated and efficient Helpdesk/Switchboard Operator to join our fast-paced communications team. You'll be the crucial first point of contact for internal and external callers and play a key roleWhat You'll DoOperate a computer-based Switchboard systemHandle All calls and requestsMonitor and respond to alarms, including fire, trauma, and security alertsMaintain clear and accurate recordsSupport with clerical / admin dutiesWork independently responding confidently to emergencies

What You'll NeedExcellent communication and interpersonal skillsAbility to stay composed in high-pressure situationsGood computer literacy and organisation skillsWillingness to work flexible hours, including nights and weekends

Previous office or switchboard experienceBe adaptable and easily embrace changing prioritiesBe a brilliant communicator and easily build relationshipsStrive for excellence in an eager and motivated manneTake initiative and make decisions that are right for our customersPossess the ability to work under pressureDemonstrate exceptional timekeeping and reliabilityPart of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.