Helpdesk Manager - Healthcare Operations Lead

Artic Building Services Limited is seeking a Helpdesk Manager - Healthcare Division to oversee daily operations of the helpdesk in Dartford. The role focuses on delivering efficient, high-quality technical support, leading the team, managing SLAs, and driving continuous service improvements.

The position requires 5+ years in senior helpdesk operations with leadership experience and strong communication, data analytics, and prioritisation skills. Working hours are full-time, Mon to Fri 8am-5pm.