Helpdesk & Dispatch Coordinator

Mitie Group plc. is seeking a Helpdesk Operator to join our office-based team in Lurgan. The role covers handling customer orders, enquiries, calls, and maintaining records with professional email etiquette.

You will coordinate with scheduling, ensure accurate data in systems like Maximo or C4W, and support performance targets and SLA compliance, with a focus on attention to detail and customer satisfaction.