Helpdesk Administrator

FM Helpdesk Administrator

Hourly rate: £10.58

Location: Stevenage

Hours: 8am - 5pm

We are working with a large and well-established Facilities Maintenance Company, seeking a Helpdesk Administrator to support their high-profile contract.

Responsibilities include:

• Issuing PO's for quoted works and updating the quote log
• Raising reactive works as required and ensuring log books are updated
• Generating and scheduling PPM
• Escalating client queries to sub-contractors and reviewing progress until work is completed to standard
• Providing on-call and out-of-hours phone support
• Updating qualification registers
• Generating monthly client reports