Healthcare User Research Lead

Kainos is seeking a User Researcher Lead (Manager) to deliver actionable insights shaping service experiences across Agile teams. You will oversee and coach research staff, run multi-project programs, and advocate for user-centered design and design thinking. Join a diverse, collaborative Experience Design capability focused on delivering measurable impact.

The role emphasizes delivering high quality research and guiding teams to meet contracted deliverables while adhering to relevant standards.