Health Club Receptionist

This is a great opportunity to take on the next steps in your hospitality career and join our newly launched Health Club at Theobalds Hotel, as Health Club Receptionist. In a new era in hospitality, make your mark and really drive it forwards, embracing our 'Ownership with Personality' values.

Our brand new Health Club brings a fresh, exciting space for fitness and wellbeing, right at the heart of a stylish, historic setting. Join us and be part of something new in a location that's as inspiring as it is convenient.

As this is a varied role at the heart of a busy hotel and health club, we are particularly looking for someone with a strong mix of skills across hotel operations, health club experience, and food & beverage.

Duties and responsibilities

• Take and manage class and PT bookings
• Dealing with membership enquiries on the phone and inhouse
• Greeting members and guests warmly when they arrive
• Front of House - serving drinks, shakes and light bites
• Complete operational/compliance checks such as temperature and water checks
• Taking payments for bookings/ products in the club
• Answering calls and emails, ensuring a high level of guest service at all time

This role includes rostered shifts across mornings, evenings, and weekends, with flexible shift times between the following times:

• 6am - 10pm Mon-Fri
• 7am - 9pm Sat/Sun

What we can offer you

• Increasing annual leave - up to 33 days!
• Flexible working hours
• Up to 50% off meals and stays across our UK hotels
• On-site parking
• 24/7 Employee Assistance Programme - support whenever you or your family need it
• Stream access - draw or save your wages as you earn
• Development programmes to help you rise into a true'Hospitality Superstar'
• Apprenticeships, training and internal promotion opportunities
• Bike and cycle to work schemes
• Retail and supermarket discounts
• AE Pension