Head Waiter/Waitress

Head Waiter/ess

We are seeking a Head Waiter/ess to lead and support our service team in our exclusive Champagne Bar.

Responsibilities

• You will support the Floor Managers to direct the service team within your section to ensure both customer and host satisfaction is achieved in a motivated and cohesive environment.
• You will be fully competent with all menu items and confidently be able to explain the dining concept to guests.
• You will take orders correctly, making a clear note of all allergens.
• You will understand timing of dishes and make food orders accordingly.
• You will be able to read the needs of tables in order to understand their service preferences.
• You will support the cashing up and closing process of your shift and take steps to rectify any errors.

Qualifications

• Knowledge of Food & Beverage trends within the restaurant or hotel restaurant environment.
• Capable of demonstrating both delegation and leadership skills.
• Ability to demonstrate personal ownership of tasks and ensure completion to a high standard.
• Ability to work as a team and provide guidance and support to others.

Company Benefits

• Competitive salary
• 28 days Holiday per annum including Bank Holidays, increasing with long service
• Complimentary hot meals, salad bar and unlimited beverages provided daily
• Refer a Friend Scheme of up to £500 per friend recommended.
• Annual complimentary night stays within our hotels
• Preferential accommodation rates for all Edwardian Hotels for hosts, their family and their friends
• Access to a discount platform for all of the most popular stores and outlets
• Auto enrolment into our company pension scheme
• Regular social events across all hotels
• Annual company recognition events held in January each year
• Wellbeing champions across all of our hotels
• Access to our company doctor for medical appointments and occupational health support
• Access for all hosts to our online learning platform Edwardian Academy
• Opportunities for promotion and a wide range of training programs to support your development

Eligibility

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.