Head Receptionist & Guest Experience Leader

GAUCHO Cardiff is seeking an enthusiastic and experienced Head Receptionist to join our busy, high-end team. The successful candidate will bring warmth, guest focus and strong leadership to manage a reception area and lead a receptionist team.

You will develop reservation strategies to optimise capacity, ensure systems are followed, and contribute to staff development and guest database management. This role offers career progression in a fast-paced Gaucho environment with frontline hospitality