Head of Technical Success - Remote UK, Scale Enablement

A high-growth HR tech company in the United Kingdom seeks a Head of Technical Success to lead the newly established function. This role involves managing customer-facing teams, ensuring technical delivery quality, and driving operational excellence. The ideal candidate will possess substantial experience in technical customer roles and a deep understanding of APIs and SaaS products. They will work hands-on with teams to improve processes and enhance customer experiences while reporting directly to the VP of Engineering.